Author Archives: Robyn

Metservice NZ web accessibility review

In a city where you can and frequently do have all four seasons in eight hours the weather web site is regular viewing for those of us who can’t drive and therefore walk to work (and most other places.) We need to make critical decisions like: head to toe raincoat with hood or windproof jacket and woolly hat and scarf,  shoes, sandals or weather proof boots, sunnies or not. And that’s just the outerwear.

Then there’s the issue if whether or not you need your merino vest and long johns.

I am not talking about mid winter either. A few days ago I sat next to a young woman on the bus who was wearing woolly gloves! I was envious of her comfort.

The Terrace, where I live and work in Wellington is a wind tunnel, and since it is almost always a southerly or northerly here the decision on wearing dangling or stud earrings may have health and safety consequences.

That’s why I was interested to try the beta version, now live, of the Metservice web site, where I am a regular visitor. The old site left a great deal to be desired in terms of accessibility. Sadly, although there are some improvements, so does the new.

I gave feedback as invited. I even phoned them. The person I spoke to had obviously never heard of web standards or accessibility, and admitted they were not included in the design brief.

Accessibility issues are not being addressed according to the feedback blog post, except they took down or renamed the page called About Accessibility which had information about different browsers but did not mention accessibility or have any content relevant to accessibility.

A few quick observations:

  • The new site is still quite busy and cluttered. You need good hand eye coordination to read the ten day forecast on the city page.
  • I suspect it won’t work well without broadband.
  • Some features seem to rely on mouse hovering only.
  • While the site enlarges reasonably I lose information on the right hand side of the page at a certain point. On further investigation I discovered that the information is the weather warnings!
  • There is no accessibility statement.
  • And the text is grey, which means I have to enlarge it more to make it readable. Grey text is pretty but unreadable, especially on the blog.
  • Colour Contrast on the maps is also not good.

Why is it that sites which provide important and most useful public information are sometimes the least willing to do it properly? If people are finding the site difficult to use I suggest they ring Metservice and ask them to read the information they want from the site to them, or email them and ask for a plain test version of the information they need. It might be the only way to get the message across.

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Filed under Disability Rights, Information Accessibility, Web Accessibility

The Disability Clothesline

A black triangle on a white ground has a clothesline with pegs wound round it. It is interesting to hear Judge Peter Boshier from the Family Court calling for a radical rethink of the way we deal with domestic violence in New Zealand. He cites cases of suicide because of the lack of support for victims. He also cites the lack of accountability of the perpetrators through programmes never completed.

Nowhere is the need for action more acute than in the disability community where reporting is low, and penalties for murder lighter than for murder of non-disabled people. I know of at least once case of suicide caused by bullying, and more attempts.

Domestic violence has a different meaning in the disability context. The nuances include the usual domestic and family violence which includes murder. It includes bullying in the workplace and in schools at all levels which is nonetheless violence if not domestic violence. All forms, including domestic violence, are experienced by disabled women and men.

Violence also occurs in institutions large and small. This is complicated as the perpetrators are sometimes in paid employment with service providers. If violence comes from other residents there are often few choices or alternatives for either party in their living arrangements or who they live with. But in either case it is the victim’s home. They have nowhere else to live or to escape to. Violence prevention services are beginning to take notice but their focus is quite limited and inadequate in the disability context.

As White Ribbon Day approaches I am struggling with this as I reflect on the unnecessary suffering many disabled people experience at the hands of others in a variety of situations. We have all got stories to tell, but to tell them is a frightening prospect. Many have been deeply buried for a long time and bringing them into the light of public scrutiny may seem like opening old wounds, It can also feel like inviting more pain from those who already think they have he right to intrude in disabled people’s lives in ways they would never consider appropriate for non-disabled people.
Victims who experience this include children and the most physically and psychologically vulnerable and fragile people in our communities.

This “ownership” of disabled people and their issues by others results in a fundamental and significant difference between violence experienced by disabled and non disabled people. It must be acknowledged and understood by anyone who wants to work in this area.

The Disability Clothesline therefore is a project whose time has come. It provides a medium for disabled people to safely tell their stories and perhaps find some healing by decorating tee shirts with their stories in whatever way they want. Supporters and those fortunate enough not to have a story to tell can sign a supporters’ sheet. The tee shirts and the sheet are hung on the clothesline for all to see, to provide education and promote action.

The project wants everyone to know that:

  • Violence and abuse against disabled people is not OK
  • It is OK to talk about it and share stories
  • Violence towards and abuse of disabled people is a serious problem
  • Action can be taken to prevent and detect it
  • Everyone can do something about it
  • As an issue it is just as important as other forms of violence
  • Disability violence and abuse is part of the white ribbon campaign

We are hanging out our dirty washing in public. You can too. Nothing about us without us!

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Filed under Disability Issues, Disability Rights, Media, The Arts, Women

Gas Grumbles

I have been so busy tweeting, Facebooking, watching videos on Youtube and whatnot that I am forgetting about my poor old blog! All this social media stuff is quite time consuming. It does allow you let off steam though. I posted to Facebook immediately over a very annoying incident when Steve tried to take a taxi to get our empty cook top gas bottle filled. The driver refused on the grounds of ‘dangerous goods’! Fortunately he found one that would take him and the bottle. Gas bottles are heavy when full and the filling station is some distance away. So much for carbon footprint – It’s just another way to discriminate against those of us without cars.

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Filed under Disability Issues, Media, Miscellaneous

Web Standards again – part two

The revised web standards for government became mandatory on October 31st. They are based on the new Web Content Accessibility Guidelines (WCAG) 2.0. While I haven’t noticed a wild flurry of new sites being launched there are some intrepid souls out there attempting to make public sector web sites the best they can be. And since social media are on the standards agenda this is for them, and for anyone who thinks web standards are dead boring and serious.

Meanwhile there are still a few unconverted folks out there. One response we recently got at AccEase was “Our website steering group has decided to hold off on addressing compliance and accessibility during the development phase” There is really no other time you can do it so sadly that probably means never for that web site.

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Filed under Information Accessibility, Web Accessibility